Exchange & Returns Policy
We know you're going to love your EKNA Intimates, but just in case something doesn't fit or you're not 100% satisfied with what you've ordered we offer exchange or returns within 30 days of delivery.
Exchanged or returned items must be in brand new condition, unworn, with all original tags and labels intact, and in the original packaging. Products returned worn or damaged cannot be exchanged or refunded.Β
To process an exchange/return please contact us via email on info@eknaintimates.com including the email address you used to order, specify if you want to return or exchange the item, and the reason for the return/exchange. Our team will issue instructions on how to package and ship returns back to us.
More than 30 days after delivery we are not able to offer exchanges or returns.
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